Q:Do I need to onboard with a new payment processor? A: Probably not - we integrate with 250+ payment processors and donation platforms already. We want to make working with us as simple as possible, so we aim to connect to your existing system. Q: What platforms have you already integrated with? A: So we've connected to payment processors like Stripe, Sum Up, PayPal, Venmo and Yoco, but also to all the major online donation platforms. These include JustGiving, Benevity, GoFu

Q: Can I have more than one type of device? A: Yes - you can have as many types of Superspree devices under your account as you like. Q: Can I direct different devices to different donation campaigns? A: Yes - you have a range of options: each device can go to a separate campaign, all devices can go to the same campaign you can group devices and allocate each group to a different campaign you can allocate each campaign to a different mode - you can have devices for donation m

People have been making donations by phone for nearly 100 years! Whilst it may seem that giving using your phone is a new idea, it's really an extension of a way of giving that started in 1923. 1923 - UK - the BBC carried out its first radio appeal for people to call in with pledges. 1949 - USA - the Damon Runyon Cancer Research Foundation ran a televised fundraising marathon that marked the beginning of the fundraising genre known as telethons. 1966 - USA - the Jerry Lewis

Q: What is the ImpactHub? A: The ImpactHub is the online portal where you can go and manage your devices, see your data and organise your donation profiles. Q: How do I access it? A: When you purchase devices from us, you can chose to manage them yourself via the ImpactHub or have Superspree manage them on your behalf via our Managed For You service. If you chose to manage it yourself, then we will create you an account and provide you with a login and user details. Q: Is it

Q: What is the Star? A: The Star is a type of cardless donation device designed to make it easy for charities, fundraisers or individuals raise funds for good causes. Q: What is a cardless donation device? A: A cardless donation device (like the Star) is a device that works by allowing your donor to make a donation using their mobile phone, specifically their mobile wallet. They do this by holding their NFC enabled phone up to the device, then hold, wait and donate via the pr

Q: What is the Loop? A: The Loop is a type of cardless donation device designed to make it easy for charities, fundraisers or individuals raise funds for good causes. Q: What is a cardless donation device? A: A cardless donation device (like the Loop) is a device that works by allowing your donor to make a donation using their mobile phone, specifically their mobile wallet. They do this by holding their NFC enabled phone up to the device, then hold, wait and donate via the pr

Q: What is the Offering Plate? A: The Offering Plate is a type of cardless donation device designed to make it easy for religious settings to raise funds for their organisation. Q: What is a cardless donation device? A: A cardless donation device (like the Offering Plate) is a device that works by allowing your donor to make a donation using their mobile phone, specifically their mobile wallet. They do this by holding their NFC enabled phone up to the device, then hold, wait

Q: What is a cardless donation? A: It is a donation made by a donor to a cause they care about using their mobile phone. Q: Why 'cardless'? A: Its called 'cardless' because a monetary donation is made using a donors mobile wallet, which can be through ApplePay, GooglePay or A2A means. It's not possible to use a physical card with Superspree devices. Q: Why is cardless a good idea? A: It's a good idea for a few reasons: If you are donating money, then donating using your mobil

Q: What is Story Mode? A: Story Mode is a form of donation that invites your donors to donate voice, text, image or video based content. Q: Why is it useful? A: It is useful to allow you to collect other forms of information from donors such as impact statements, evidence of participation, interview notes, video evidence and much more. Q: How do I use it? A: You use it in exactly the same way. Your donor approaches a Superspree device, holds : waits : donates using their NFC