Website Terms of Use
Last updated: 1 Sep 2026
1. About these terms
These terms of use explain the rules for accessing and using the website available at www.superspree.com(https://www.superspree.com) and any related pages, content, forms, features or services made available through it, together referred to as the
'Website'.
The Website is operated by:
Bond II Limited
Trading name: Superspree
Email: info@superspree.com
In these terms:
- “we”, “us” or “our” means the operator of the Website.
- “you” or “your” means anyone accessing or using the Website.
- “Content” means text, images, photographs, videos, graphics, logos, documents, software, data and other material displayed or made available through the Website.
- “Services” means any products, demonstrations, consultations, information, contactless donation boxes, software, support or other services described or offered through the Website.
By accessing or using the Website, you agree to comply with these terms. If you do not agree to them, please do not use the Website.
Additional terms may apply to specific products or services, including:
- product purchase terms;
- quotation or order documents;
- subscription or software-service agreements;
- payment-provider terms;
- privacy and cookie notices; and
- terms governing campaigns, competitions, downloads or events.
If additional terms conflict with these Website terms, the additional terms will normally take priority for the relevant product or service.
2. Website information
The Website provides information about Superspree, its products and services, and possible applications for fundraising, charitable giving and digital payments.
We aim to keep the Content accurate and current. However:
- information may change without notice;
- product specifications, availability and functionality may vary;
- images are for illustrative purposes unless stated otherwise;
- statements about performance, fundraising, engagement, return on investment or donor behaviour are examples or reported results, not guarantees;
- availability may depend on location, payment networks, third-party platforms, internet connectivity, hardware, software and other technical conditions; and
- Content should not be treated as financial, legal, tax, accounting, fundraising-compliance or professional advice.
You should verify that any product or service is suitable for your organisation and intended use before placing an order or entering into an agreement.
References to particular fundraising platforms, payment providers, technology partners, charities or other organisations do not necessarily mean that they endorse Superspree or that Superspree endorses them, unless we expressly state otherwise.
3. Using the Website
You may use the Website only for lawful purposes and in accordance with these terms.
You must not:
- use the Website in breach of any applicable law or regulation;
- use the Website to commit fraud, deception or other unlawful activity;
- attempt to gain unauthorised access to the Website, its systems, servers, accounts or networks;
- introduce viruses, malware, malicious code or other harmful material;
- interfere with the Website’s operation, security or availability;
- use automated systems, bots, crawlers or scraping tools to copy or extract substantial amounts of Content without our prior written permission;
- reproduce, republish, sell, licence or commercially exploit Website Content except as expressly permitted by these terms;
- impersonate another person or organisation;
- submit information that is knowingly false, misleading, defamatory, abusive, offensive or unlawful;
- infringe another person’s intellectual-property, privacy, confidentiality or other rights; or
- use the Website to distribute unsolicited marketing or spam.
We may suspend or restrict access to the Website where we reasonably believe that you have breached these terms, created a security risk, acted unlawfully or misused the Website.
4. Our products and services
Information on the Website does not itself create a contract for the purchase of goods or services.
A contract will arise only when we have accepted your order, signed a relevant agreement, issued an order confirmation, or otherwise expressly confirmed that we will provide the relevant product or service.
Before a contract is formed, we may correct errors, amend product information or withdraw products and services from sale.
Where you purchase products or services from us:
- prices, taxes, delivery charges and payment terms will be shown or confirmed before the order is accepted;
- specifications and service arrangements will be set out in the applicable order or service documentation;
- payment may be processed by us or by a third-party payment provider;
- delivery dates are estimates unless expressly stated to be binding; and
- separate commercial, subscription, licence, support, warranty or service-level terms may apply.
Where the Website links to or integrates with third-party fundraising platforms, payment services or software, those third parties may impose their own terms, fees, privacy notices and technical requirements. We are not responsible for third-party services that we do not operate or control.
5. Donations and payment services
Superspree may provide technology that enables organisations to accept cardless or digital donations. Unless expressly stated otherwise, Superspree is a technology provider and is not the recipient of donations made to a charity or other fundraising organisation.
Donation transactions may be handled by third-party payment processors, acquiring banks, card schemes, fundraising platforms or other service providers. Their terms, fees, fraud controls, payment authorisations, refunds and processing rules may apply.
We do not guarantee that:
- every payment method will be available in every country;
- a payment will be authorised or completed;
- a particular fundraising platform or payment provider will remain available;
- a device will operate continuously or without interruption; or
- donations will be processed within a particular period where this depends on a third party, network or financial institution.
If you believe that a donation has been made in error, duplicated, unauthorised or incorrectly allocated, you should first contact the relevant charity or fundraising organisation and, where appropriate, the payment provider. You may also contact us using the details in section 16.
Nothing in these terms makes Superspree a bank, payment institution, financial adviser, charity, trustee or fundraising regulator unless expressly stated in a separate written agreement.
6. Intellectual property
All intellectual-property rights in the Website and its Content belong to us or our licensors, unless stated otherwise. This includes rights in:
- the Superspree name, branding, logos and trade marks;
- website design, layout and functionality;
- text, photographs, illustrations, videos and graphics;
- product descriptions and documentation;
- software, code, databases and data structures; and
- the selection and arrangement of Website Content.
You may view, download or print reasonable extracts of the Website for your personal or internal business use, provided that you:
- do not alter the Content;
- keep all copyright, trade mark and other proprietary notices intact;
- do not use the Content in a misleading or defamatory way; and
- do not imply that we endorse you, your organisation or your products.
You must obtain our written permission before using our trade marks, logos, photographs, videos or other branded Content in public or commercial materials.
Nothing in these terms transfers ownership of our intellectual property to you.
7. Content you submit
The Website may allow you to submit information, enquiries, feedback, photographs, testimonials, impact stories or other material, referred to as User Content.
You remain responsible for User Content that you submit. You confirm that:
- it is accurate to the best of your knowledge;
- you have all necessary rights and permissions to submit it;
- its use by us will not infringe another person’s rights;
- it does not contain unlawful, defamatory, discriminatory, threatening or harmful material;
- it does not contain confidential information that you are not authorised to disclose; and
- you have obtained appropriate consent from identifiable individuals shown or mentioned in it.
You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, adapt, edit, publish, display and distribute User Content for operating, promoting and improving Superspree and its products and services.
We will not be required to publish or retain User Content and may remove or edit it where we consider this reasonably necessary.
If User Content contains personal data, our Privacy Notice explains how we process that data. You should not submit sensitive personal information through a general website form unless specifically requested.
8. Links to other websites
The Website may contain links to third-party websites, platforms or resources.
These links are provided for convenience only. We do not control or routinely review third-party websites and are not responsible for:
- their availability;
- accuracy or completeness;
- security;
- content;
- privacy practices;
- terms of use; or
- products or services provided through them.
You access third-party websites at your own risk and should review their terms and privacy notices.
You must not create a link to the Website from a website that is unlawful, misleading, defamatory, discriminatory or likely to damage our reputation. We may withdraw linking permission at any time.
9. Website availability and security
We do not guarantee that the Website will always be available, uninterrupted, error-free or secure.
The Website may be suspended, withdrawn, changed or restricted temporarily or permanently, including for maintenance, upgrades, security reasons, technical failures or circumstances beyond our reasonable control.
You are responsible for using appropriate equipment, software, internet access and security measures. You should use up-to-date antivirus and security software and take reasonable steps to protect your devices and account information.
Although we take reasonable steps to protect the Website, we cannot guarantee that it will be free from viruses or other harmful material.
10. Privacy and cookies
We process personal data in accordance with our Privacy Notice.
Our Privacy Notice explains:
- what personal data we collect;
- why we collect it;
- the legal bases for processing;
- who may receive it;
- international transfers;
- retention periods; and
- your rights under applicable data-protection law.
For UK users, this may include the UK GDPR and the Data Protection Act 2018. Where applicable, we will also consider privacy requirements in other jurisdictions.
You should not provide personal data relating to another person unless you have the necessary authority or consent to do so.
11. Disclaimers
To the fullest extent permitted by law, the Website and its Content are provided for general information and on an “as available” basis.
We do not promise that:
- the Website will meet your particular requirements;
- information will always be complete, accurate or suitable for your purposes;
- the Website or linked services will be uninterrupted or error-free;
- products or services described on the Website will be available in your location; or
- anticipated fundraising, donor-engagement, payment or financial results will be achieved.
Nothing in these terms excludes or limits liability or rights that cannot lawfully be excluded or limited.
If you are a consumer, you retain all mandatory statutory rights. In the UK, consumer terms must be fair and transparent, and statutory remedies may apply where paid services or digital content do not meet legal requirements.
12. Liability
Nothing in these terms excludes or limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- breach of statutory rights that cannot lawfully be excluded;
- deliberate misconduct; or
- any other liability that cannot lawfully be excluded or limited.
Subject to the previous paragraph, and to the fullest extent permitted by law:
- we will not be liable for indirect or consequential loss;
- we will not be liable for loss of profit, revenue, business, contracts, anticipated savings, goodwill, reputation or opportunity;
- we will not be liable for loss or corruption of data where appropriate backups were reasonably available;
- we will not be liable for failures caused by third-party providers, payment networks, telecommunications networks, internet services, fundraising platforms, banks, card schemes or events outside our reasonable control; and
- if you use the Website for business purposes, our total liability arising from or relating to your use of the Website will not exceed the amount paid by you to us in the 12 months before the event giving rise to the claim, subject to applicable law.
Where you are a consumer, this section does not affect rights or remedies that cannot lawfully be restricted.
13. Indemnity
If you use the Website for business purposes, you agree to compensate us for reasonable losses, liabilities, costs and expenses arising from a third-party claim caused by:
- your breach of these terms;
- your unlawful use of the Website; or
- User Content submitted by you that infringes another person’s rights.
This section does not apply to the extent that the relevant claim was caused by our own negligence, wilful misconduct or breach of these terms.
14. International use
The Website may be accessible internationally, but we do not represent that its Content, products or services are suitable or legally available in every country.
You are responsible for complying with laws that apply to you, including laws concerning:
- fundraising and charitable solicitation;
- payment services and financial promotions;
- privacy and electronic marketing;
- sanctions and export controls;
- tax; and
- accessibility and consumer protection.
We may restrict access to products or services in particular countries or territories where required by law, regulation, risk controls, supplier restrictions or operational considerations.
If you access the Website outside the UK, you do so at your own initiative and responsibility.
15. Changes to these terms
We may update these terms from time to time.
The updated version will be posted on the Website with a new “Last updated” date. Changes will apply from the date they are published unless a later date is specified.
If a change materially affects a contract or service that you have already purchased, we will provide any notice required by law or the applicable contract.
16. Contacting us
If you have a question, complaint or concern about the Website or these terms, please contact:
Superspree
Email: privacy@superspree.com
For copyright, trade-mark or other intellectual-property complaints, please include:
- your name and contact details;
- identification of the relevant material;
- the location of the material on the Website;
- an explanation of your concern; and
- confirmation that the information provided is accurate.
17. Governing law and jurisdiction
These terms and any dispute or claim arising from them are governed by the law of England and Wales, unless mandatory local law requires otherwise.
If you are a consumer living in Scotland or Northern Ireland, you may also have the right to rely on the laws and courts of the part of the UK in which you live.
If you are a consumer outside the UK, nothing in this section removes mandatory protections available to you under the law of your country of residence.
For business users, the courts of England and Wales will have exclusive jurisdiction, unless the parties agree otherwise in writing.
18. General provisions
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in force.
Our failure to enforce a provision immediately does not mean that we waive our right to enforce it later.
You may not transfer your rights or obligations under these terms without our prior written consent. We may transfer our rights and obligations as part of a business sale, restructuring, merger or transfer of services, provided that this does not unlawfully reduce your rights.
These terms constitute the entire agreement between you and us concerning your use of the Website, except where separate terms apply to a product or service.
Nothing in these terms creates a partnership, agency, employment or joint-venture relationship between you and us.