BEING
Do you know anyone who went to hospital
and didn't get lost?
We don't.
HOSPITAL WAYFINDING
Transforming the patient experience in hospitals
Successfully navigating through a hospital transforms the human experience at the most critical time. From parking to arriving at the clinic, getting lost makes us stressed, frustrated or worse: a condition known as 'nosodromosia'.
For hospitals, 1 in every 50 staff are full-time engaged with wayfinding queries and 47% of hospital staff experience incivil behaviour as a result. Late or non attendence at appointments results in sub-optimal clinical care when patients are too stressed to be able to fully engage with their clinician.
Try RouteLoop
Superspree RouteLoop is a fully managed digital solution for wayfinding. RouteLoop activation points are positioned in carefully selected positions around a hospital ready for patients, visitors and staff to hold, wait and activate the digital guide on their smartphone.
BEING
Our Theory of Change
View our Theory of Change, developed in collaboration with Patients, Hospital Staff and volunteers.
Implementing the Superspree RouteLoop in your Hospital
PHASE 1 – STRATEGY
We conduct deep research and deploy our baseline analysis tool to understand the issues. Paired with patient and staff engagement, we analyse the information and give you our recommendations.
PHASE 2 - DESIGN
We build the ultimate map of your hospital and get clear understanding of any routing exceptions. We design the activation points and their locations.
PHASE 3 - IMPLEMENTATION
Installation, testing, communications strategy and training as well as measurement and evaluation.